Privacy Policy & Disclaimer

1. Collection and Use of Personal Data

What we collect

When you contact us via the enquiry form on this website, WhatsApp, telephone or email, we collect information you voluntarily provide, which may include:

• Company name, business registration details and sector licence information
• Contact person name, job title, telephone/WhatsApp number, email address
• Proposed positions for import, headcount, remuneration and work arrangements
• Current local employee headcount and information relevant to local-to-imported staff ratio calculations
• Company documents and worker personal documents required for application processing (e.g. identification, academic and work experience proof)

Purposes of use

• Responding to enquiries, assessing application eligibility and providing quotations
• Handling imported worker quota applications, recruitment, visa processing and post-arrival formalities on your behalf
• Communicating with government departments (Labour Department, Social Welfare Department, Immigration Department) and Mainland foreign labour enterprises approved by the Ministry of Commerce
• Complying with applicable legal, regulatory and licensing requirements

Data transfer and disclosure

We will only provide data to the aforementioned government departments, Mainland foreign labour enterprises, and contractors providing necessary services (e.g. translation, accommodation arrangements) to the extent required to handle the matters you have commissioned us to process. We will not sell or rent your personal data for any marketing purposes.

Retention and security

We retain data for the period required to process applications and meet statutory record-keeping requirements, and destroy it when no longer needed. Access to data is controlled, and only team members handling your case are permitted to view it.

Access and correction

Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the right to access and correct personal data we hold about you. To exercise these rights, please submit a request via the Contact Us channels on this website.

2. Cookies and Third-Party Services

This website does not use advertising or behavioural tracking cookies. When loading, the site retrieves Chinese font files from Google Fonts and is served via Cloudflare; both providers may log your IP address and browser information for service delivery and statistical purposes, with processing subject to their respective privacy policies.

3. Disclaimer

• The policies and regulations pages on this website compile publicly available government information into summaries for employers' quick reference; they do not constitute legal advice and cannot replace official original documents. Application eligibility, staff ratios, quota volumes, batch timelines and remuneration requirements for all schemes are subject to policy adjustments; please refer to the latest announcements from the Labour Department, Social Welfare Department and Immigration Department for actual arrangements.
• Information and estimates provided on this website (including eligible headcount and expected timelines) are for reference only and do not constitute a guarantee of any approval outcome. Final approval decisions rest with the relevant government departments.
• This website contains links to third-party websites; we are not responsible for the content or availability of such sites.

4. Copyright and Image Notice

• Copyright for the text, layout and logos on this website belongs to Sing Yue Labor Service Company Limited.
• Some scene images on the website are AI-generated illustrative images used to represent industry scenarios, and do not depict actual persons, clients or premises; if you notice any image that does not align with real circumstances, please notify us for replacement.
• Copyright and responsibility for government documents, scheme names and form numbers cited in policy summaries belong to the relevant government departments.

Last updated: September 2026　｜　Sing Yue Labor Service Company Limited　｜　Employment Agency Licence No.: 75754